OÜ Lasnamäe Spordikeskus – General Terms and Conditions of Client Agreement

Effective as of 09 September 2025

General

1. The purpose of these General Terms and Conditions (hereinafter the “Terms and Conditions”) is to establish the procedure for the use of the services of OÜ Lasnamäe Spordikeskus, registry code 14083277 (hereinafter the “Sports Centre”), and to set out the general principles of the Client Agreement applicable to the Tallink Tennis Centre operated by the Sports Centre at Osmussaare 7, Tallinn.
2. The Terms and Conditions apply to any visitor of the Tallink Tennis Centre (hereinafter the “Client”) in relation to the services listed in the Price List. In addition, the Client shall be bound by the Price List and the Rules of Good Practice. The Sports Centre shall have the unilateral right to amend the Terms and Conditions, the Price List and the Rules of Good Practice.
3. The Sports Centre provides chargeable services in respect of the use of tennis courts, badminton courts (hereinafter the “Courts”), the gym, and participation in group training sessions.

Client Agreement

4. If a Client wishes to make regular use of the services provided by the Sports Centre at the Tallink Tennis Centre, the Sports Centre and the Client shall enter into a client agreement (hereinafter the “Client Agreement”).
5. Upon entering into the Client Agreement, the Sports Centre shall issue the Client a card (hereinafter the “Client Card”). The Client Card is personal and may not be transferred to any third party for use.
6. In the event of loss of the Client Card, the Client shall immediately notify the Sports Centre. In the event of loss or damage to the Client Card, a new Client Card shall be issued to the Client for the fee specified in the Price List.
7. A Client Agreement on behalf of a Client under the age of 18 shall be concluded and signed by his or her legal representative, taking into account the age restrictions set out in clause 41 regarding the use of services. The legal representative shall be jointly and severally liable with the Client towards the Sports Centre for the fulfilment of the Client’s obligations arising under the Client Agreement.
8. The Sports Centre shall have the right to photograph the Client for the purpose of linking the photograph with the Client’s data in the database, identifying the user of the Client Card, and verifying the use of the Client Card in accordance with the Terms and Conditions.
9. The Sports Centre may carry out promotional campaigns, the terms of which shall not constitute an amendment to, nor shall they apply to, Client Agreements already entered into.
10. Changes to training schedules or the replacement of training sessions or trainers shall not be deemed an amendment of the Client Agreement.
11. The Client shall pay the Sports Centre for the services provided in accordance with the conditions stipulated in the Client Agreement and the amounts specified in the Client Agreement and/or the Price List.
12. Failure to receive an invoice shall not release the Client from the obligation to pay the fees stipulated in the Client Agreement and/or the Price List.
13. In the event that the Client has failed to pay an invoice by the due date, the Sports Centre shall be entitled to charge default interest at the rate of 0.06% per day on the outstanding amount.
14. Where the Client is obliged to pay various charges to the Sports Centre at the same time, payments made by the Client shall be applied first towards the costs of debt collection, then towards default interest and penalties, and lastly towards the fees for the use of services.
15. The Sports Centre shall be entitled to assign or transfer any debt claim against the Client to a third party for collection and to forward data relating to such debt claim to companies authorised by the Sports Centre (e.g. debt collection agencies and credit information companies). At the request of the Sports Centre, the Client shall be obliged to reimburse the Sports Centre for costs incurred in connection with the collection of such debt by the Sports Centre and/or a third party.
16. The Sports Centre shall communicate to the Client any notices relating to the Client Agreement using the contact details indicated in the Client Agreement. The Client shall immediately notify the Sports Centre of any changes to his or her personal or contact details. General notices shall be published on the Sports Centre’s website.
17. Client Agreements for the gym and group training sessions shall be concluded for an indefinite period, whereas Client Agreements for the use of Courts shall be concluded for the fixed term specified in the agreement.

18. The Sports Centre shall have the right to terminate the Client Agreement extraordinarily without notice in the event that the Client has been in arrears with any payment due under the Client Agreement for at least 30 consecutive calendar days, or otherwise commits a material breach of the Client Agreement or any part thereof.

19. Upon termination or expiry of the Client Agreement, any fees paid by the Client to the Sports Centre shall not be refundable.

Gym and Group Training Period Card and 10-Visit Card

20. A period card is a time-limited card issued by the Sports Centre to the Client (hereinafter the “Period Card”) for the use of the gym and participation in group training sessions.
21. The Period Card shall be valid for the period chosen by the Client on the basis of the Price List, without the possibility of suspension, interruption or extension.
22. The Period Card is personal and may not be transferred to any third party for use.
23. A 10-visit card entitles the Client to use the gym and participate in group training sessions 10 times within a period of 60 days (hereinafter the “10-Visit Card”).
24. In the event of loss of the card, the Client shall immediately notify the Sports Centre. In the event of loss or damage to the card, a new card shall be issued to the Client for the replacement fee specified in the Price List.
25. Upon expiry of the Period Card, the Client shall return the card to the Sports Centre.

Booking Rules for Group Training Sessions

26. In order to participate in a group training session, the Client must book a place in advance via the booking system available on the Tallink Tennis Centre website or at the information kiosk at the Tallink Tennis Centre. Only holders of a valid Client Card, Period Card or 10-Visit Card may register, subject to the availability of places.
27. Online booking closes 60 minutes before the start of the training session.
28. A training session may be booked no more than 14 calendar days in advance, and the Client may have a maximum of 5 active bookings at any given time.
29. On the same day, a Client may book a maximum of 2 training sessions at once, but may participate in additional sessions subject to the availability of places. A Client who already has 2 active bookings on the same day but wishes to attend additional sessions may book up to 2 hours before the start of the session, subject to availability.
30. Participation in a training session is subject to a training ticket, which can be obtained from the booking system computer or from the reception desk staff. At the beginning of the class, the training ticket must be handed over to the trainer.
31. Training tickets may be collected from the information kiosk starting 1 hour before the training session.
32. If the Client is unable to attend a booked training session, the booking must be cancelled at least 1 hour before the start of the session via the internet. Bookings cannot be cancelled by telephone or email.
33. Any bookings not collected at least 5 minutes before the start of the training session shall be automatically cancelled by the system. In the case of late arrival, participation shall be possible only if places are available.
34. If the Client fails to cancel a booked training session, the Sports Centre shall be entitled to charge the Client a booking rule violation fee, which shall be considered a contractual penalty.
35. The booking rule violation fee shall apply if the booking has not been collected within 10 minutes of the start of the session.
36. A booking on the waiting list shall not be subject to penalty if it remains on the waiting list until the start of the session.
37. If a booking on the waiting list moves into the confirmed booking list, the booking rule violation fee shall apply if the confirmed booking is not cancelled at least 1 hour before the start of the session.
38. If a booking on the waiting list moves into the confirmed booking list less than 2 hours before the start of the session, the booking rule violation fee shall not apply.
39. The fee for an uncancelled booking is EUR 1.50, but not exceeding EUR 6 per calendar month in total. By way of exception, in the case of Period Cards and 10-Visit Cards, the training period shall be shortened by one day.

Rules for Use of the Tallink Tennis Centre

40. The Client shall use the Tallink Tennis Centre and its services in accordance with the conditions of the services listed in the Price List.
41. The services of the Tallink Tennis Centre may be used independently by persons aged 16 and above. Persons under 16 may independently use the tennis and badminton services (no age restriction applies). Persons under 16 are not permitted to participate in or be present at the gym or group training sessions.
42. The Sports Centre shall be entitled to make changes to the opening hours of the Tallink Tennis Centre.
43. The indoor tennis season runs from 1 September to 31 May, and the outdoor season from 1 June to 31 August.
44. The badminton season runs from 1 September to 31 August.
45. The Client may use a lockable locker during their stay at the Tallink Tennis Centre. Upon leaving the Tallink Tennis Centre, the Client must leave the locker key at the designated place. Leaving items in the locker overnight is not permitted. In the event of loss or damage to the locker key, the Client shall pay the fee specified in the Price List.
46. For one-time bookings of Courts, the Client must register their name and contact details with the administrator on-site or by telephone and pay the Court fee before playing. For bookings made through the Tallink Tennis Centre website, the Client must pay the Court fee online immediately. One-time bookings of Courts may be made up to 7 calendar days in advance.
47. The Sports Centre shall be entitled to use the Tallink Tennis Centre for events, which may result in restrictions on the use of the Centre by Clients. The Sports Centre shall give Clients reasonable notice of any such events or restrictions.
48. The Sports Centre shall be entitled to carry out cleaning, maintenance and repair works at the Tallink Tennis Centre in a manner causing as little disruption to Clients as possible. The Sports Centre shall give Clients reasonable notice of such works.
49. In relation to the services provided at the Tallink Tennis Centre, including the use of training equipment, the staff of the Sports Centre shall provide guidance and advice to the Client. The Client shall follow the instructions of the Sports Centre staff and use the equipment in accordance with its intended purpose. For safety reasons, the Client shall ensure that the equipment, including the tennis and badminton Courts, is in good condition before use.
50. Services at the Tallink Tennis Centre, including the provision of training and advice, may be provided only by persons authorised by the Sports Centre. The Client is prohibited from providing any such services to other Clients.
51. The Sports Centre shall be entitled to limit the number of Clients training simultaneously in the gym and group training sessions in order to provide suitable training conditions and to ensure compliance with safety requirements.
52. The Client acknowledges his or her state of health and is responsible for his or her own well-being and health. The use of the services of the Tallink Tennis Centre shall be at the Client’s own risk, and the Sports Centre shall not be liable for any injuries or accidents sustained by the Client at the Tallink Tennis Centre.
53. The Client shall be liable for any damage caused to the property or equipment of the Sports Centre or the Tallink Tennis Centre, or to third parties, and shall be obliged to compensate the Sports Centre, the Tallink Tennis Centre or any third party for such damage.
54. The Client shall use the premises of the Tallink Tennis Centre for their intended purpose and in compliance with the Rules of Good Practice of the Tallink Tennis Centre.
55. The Sports Centre shall not be liable for any damage to the Client’s property at the Tallink Tennis Centre, nor for the safekeeping of unattended items or items left in lockers.
56. The Sports Centre shall be liable towards the Client, and the Client shall have the right to exercise legal remedies against the Sports Centre only in the event that the Sports Centre has breached its obligations intentionally or through gross negligence.
57. Breach of an obligation shall be excusable if caused by force majeure. Force majeure means any circumstance beyond the control of the Sports Centre, which could not reasonably have been foreseen or avoided at the time the obligation was undertaken, or the consequences of which could not reasonably have been overcome. Where the effect of force majeure is temporary, breach shall be excusable only for the duration of the force majeure event.
58. The Sports Centre shall be entitled to block the Client Card if the Client is in arrears with payments owed to the Sports Centre.

Processing of Personal Data

59. The Sports Centre shall process Clients’ personal data in compliance with the General Data Protection Regulation and other applicable legislation, and in accordance with the Privacy Policy.

General Terms and Conditions have been approved by a resolution of the Management Board on 09 September 2025.